Welcome to The Skill Collective. We’ve partnered with Counsel Connect to offer confidential, personalised counselling and wellbeing support. Employees of Counsel Connect can access up to 5 confidential counselling sessions per calendar year, at no cost. Sessions are offered via phone, telehealth, or face-to-face in Subiaco, and are provided by psychologists.

This page contains information on accessing support, including booking appointments, wellbeing resources, and important crisis support contacts for situations requiring immediate assistance. In addition to counselling services, we also provide a range of workplace wellbeing and mental health training programs designed to support healthy, productive workplaces.

faq

If you’re new to using an EAP service, or simply wondering what to expect when seeing a psychologist, we’ve answered some common questions below.

  • 1.     Book directly with us using the Book a Session form or phone us on 08 6382 0355. You don’t have to go through your manager or HR.

    2.     We’ll confirm your eligibility and help you arrange a session.

    3.     Choose how you’d like to meet — by phone, telehealth or face-to-face in Subiaco.

    4.     Complete a short intake form, which outlines important information including our consent, confidentiality, and cancellation policies.

    5.     Your sessions are confidential and there is no cost to you.

  • 1.     Your privacy matters to us. Your organisation will not be told that you have accessed EAP. They do receive de-identified, aggregated information about overall EAP usage, however they do not receive information about individual employees.

    2.     What you discuss with your psychologist is private. Your employer does not receive details about what you discuss in your counselling sessions.

    3.     Your psychologist is bound by professional confidentiality requirements. Information would only be disclosed in circumstances where there is a serious risk of harm, or where disclosure is required by law.

  • EAP is here for you when something is affecting your wellbeing or making life feel a little harder than usual. This might include:

    • Stress, anxiety, or overwhelm

    • Burnout

    • Sleep issues

    • Work pressure

    • Grief and loss

    • Major life changes

    • Low mood, loss of motivation

    • Confidence and self-esteem

    • Communication

    You don’t need to wait until a crisis hits - EAP is designed to get support early, talk things through, and find practical ways forward.

  • Your psychologist will provide a safe, supportive and judgement-free space to talk about whatever is going on for you.

    You don’t need to have everything figured out before your appointment, or even know where to start. Your psychologist can help you make sense of what’s happening and work with you to find what might help.

    Together, you might explore what’s going on, identify what you’d like to change, develop practical strategies, or simply have some space to talk things through.

    And if you feel you’d benefit from further support following your EAP sessions, your psychologist can help you explore suitable next steps.

Crisis numbers + helplines

EAP is not an emergency or crisis service. If you need immediate support, or are concerned about your safety, or need help outside of EAP hours, the following crisis lines and helplines are available.

If you are in immediate crisis reach out to the following numbers:

Mental Health Emergency Response Line (MHERL): 1300 555 788; 24/7 support

Beyond Blue: 1300 22 4636 or beyondblue.org.au; 24/7 support

Lifeline: 13 11 44 or lifeline.org.au; 24/7 support

13 Yarn: 13 92 76 or 13yarn.org.au; 24/7 support for Aboriginal and Torres Strait Islander people

1800 Respect: 1800 737 732 or 1800respect.org.au; for 24/7 support for those impacted by domestic, family, or sexual violence.

Alcohol and Drug Support line: 1800 198 024 for 24/7 support for own or others’ drug and alcohol issues.

Here are some other helplines that may be helpful:

Headspace: 1800 650 890 or headspace.org.au; 24/7 support

Suicide Call Back Service: 1300 659 467 or suicidecallbackservice.org.au

Men’s Line Australia: 1300 789 978 or mensline.org.au

Sexual Assault Resource Centre (SARC): 1800 199 888

Parent and Family Drug Support Line: 1800 653 203 (24/7 support for those concerned about a loved one’s alcohol or drug use)

QLife: 1800 184 527 or qlife.org.au; providing peer-to-peer support for LGBTIQ+ people and their loved ones

Financial Counseling Australia: 1800 007 007 or financialcounsultingaustralia.com.au; for free, confidential advice from an independent financial counsellor

Resources

Supporting your wellbeing is an important part of working sustainably. This collection of practical, evidence-informed tip sheets has been curated to help navigate common wellbeing challenges. Covering topics such as burnout, perfectionism, anxiety and stress, the tip sheets offer practical strategies and insights for maintaining wellbeing and professional performance.

 
 
 
 

The information and resources provided on this website and in the tipsheets are for general information and educational purposes only. They are not intended to replace professional medical, psychological or other health advice, diagnosis or treatment. If you have concerns about your mental health or wellbeing, or require support, please seek advice from your GP or a qualified health professional.